Mountain High

• Press Releases

Mt. High Wins NSSA Award

Mountain High is the proud recipient of the National Ski Area Association’s (NSAA) 2009 Safety Award for Employee Involvement and Education. Check out the details!

Press Release

• October 28 2009 | 0 views

• Press Releases

A Chance El Niño Could Deliver Snow To SoCal

Southern California is on track for a tremendous snow year if recent El Nino reports hold true. Mountain High’s 12 year average is 141 inches per season, but snow reports show a whopping 278 inches during the last El Nino in 2004/05, and a record breaking 310 inches in 1997/98.

Press Release

• October 13 2009 | 37 views

• News

MFM And Louie Vito Join Mountain High

Three additions, including two big names join the Mountain High Pro Team. Check out what Mountain High said.

ADMIN

• July 30 2009 | 318 views | 1 comment

• News

Mountain High Revenues Up 5%

Resort posts fourth strongest year in its history.

mike lewis

• April 20 2009 | 116 views | 2 comments

• Press Releases

Cand Leads Charge for Guest Services at Mountain High

Wrightwood, CA (March 8, 2009) – Damaris Cand, newly appointed Guest Services Manager at Mountain High, is the face of customer service at the resort. She is responsible for delivering an exceptional experience to half a million visitors annually.

From the moment one arrives at Mountain High, Cand’s influence is evident. Friendly hosts dressed in bright uniforms greet guests as they visit the ticket windows. These hosts service visitors at the rental department, Winter Sports School, and beyond. In addition to the hosts, every front line employee is equipped with knowledge and a helpful attitude thanks to Cand’s unique customer service training.

“Our main focus is to help our staff understand the importance of always exceeding our guests’ expectations,” said Cand. “Our goals include making guests feel important and treating them with respect so that they want to return.”
Another of Cand’s goals is to train and continually motivate employees by creating a fun atmosphere where they are happy to come to work every day.

“I like working at Mountain High,” said 16 year old Nic Johnson, who works in the rental department at Mountain High West. “Compared to other places, everyone likes being here and they all smile and say hi in the mornings.”

Mountain High is Southern California’s most popular winter resort and attributes part of its success to the unyielding focus on customer service, especially in challenging economic times. Over the past few years the resort has undergone a number of physical changes including a complete base lodge renovation, increased snowmaking, upgraded tubing facilities, and more. But these improvements pall in comparison to Mountain High’s commitment to the guest.

“Guests who haven’t been here in a few years will see increased attention to detail and a happier atmosphere,” explained Cand, who is looking forward to continued customer service and improvement in future seasons.

Press Release

• March 09 2009 | 8 views